SERVICES

We offer:

  • Security
  • The Document House, provides security guards, 24/7. Authorised staff will only have access to the records management areas by means of proximity cards and a personal ID pin number, enabling management to identify who has entered our facility.

  • Bar Coding
  • Every record carton is barcoded. A barcode can be tailored to meet the specification of the customers personal indexing system.

  • Retrievals
  • When requested (by phone, fax or email), The Document House, will locate the requested record carton(s) and deliver it to the customer within a set time.

  • Hours of Service
  • For a regular request for the retieval of a record carton The Document House, will deliver within 12 hours from receiving the order. For an express service, The Document House, will deliver within four hours.

  • Costs and Scope of Service
  • The Document House, consultant will gather relevant information from you, assess all relevant details and then prepare a tailor made proposal for you.

     


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